Children 10 and under must be accompanied by an adult over 18 at all times at all times.
Children 10-12 years may move between the campsites and arena unaccompanied with their parents’ permission. If a parent is happy to give consent they should register their child (signed form) at the arena entrance and obtain an Unaccompanied wristband for their child.
Any child aged 10-12yrs without one of these wristbands, or any child under 10 found unaccompanied will be looked after by the Lost Kids/Welfare team who will make efforts to contact you.

Parents may be asked to provide ID with proof of age if the child appears to be over 13 but holding a Child Ticket.The event gates open for camping from 2pm Thursday 18th July and close 5pm Monday 22nd July.
Tickets are exchanged for wristbands on first time entry. Weekend wristbands allow unlimited access to and from the event. There is no re-entry on ticket alone. Day wristbands allow access through the day entrance only.

Festival Republic presents
Latitude Festival 2019
Henham Park
Suffolk
18th – 21st July
Campsites open 2pm 18th July subject to final health and safety checks.
Day ticket holders can enter from 10am each day.
The ticket limit is 6 per household/booking.

The arena opens:
Thursday - approx 5pm
Friday - approx 10am
Saturday - approx 10am
Sunday - approx 10am
Please note these times are approximate and subject to Health & Safety checks prior to each opening.

Weekend Tickets
(Please note: ticket holders are responsible for their tickets until exchanged for a wristband on first time entry. Latitude Festival will not replace lost or stolen ticket regardless of proof of purchase. Latitude had a limited capacity and lost or stolen tickets could still be used for entry as well as duplicated tickets thus affecting the event capacity.

Weekend Ticket - Standard Camping
This is a standard weekend ticket with standard camping included. Required for all persons 16 years and over.

Weekend Ticket - Family Camping
This is a weekend ticket with camping, with a spot in the "quiet" or "family" camping fields. Each person 16 years of age and over within the family will require one of these tickets. THIS IS NOT A GROUP TICKET and will only admit one person per ticket.
Please note: No single or groups of adults will be permitted in the Family Camping area unless accompanied by children 16 or under. Due to limited space the Family Camping area is restricted to relatives and guardians of children. Groups of friends of families who arrive without children should camp in general camping.

Child Ticket
Children aged 5-12 are required to have a Child Ticket (children under 5 do not need a ticket).

Essential (Printable) Child Information at www.latitudefestival.com/kids .












ACCOMPANIED TEEN TICKET

A limited number of Accompanied Teen weekend tickets are available for those aged 13-15 years. Teen tickets can only be purchased when buying an adult ticket. On arrival and when leaving the festival site Teen ticket holders MUST be accompanied by and adult over 18 years Once inside the festival 13+ years do not need to be accompanied moving between areas between the hours of 7am and Midnight (they need DO to be accompanied between Midnight and 7am). Teens need to camp with or adjacent to their accompanying adult(s).

Parents may be asked to provide ID with proof of age if the child appears to be 16 or over but holding a Teen Ticket.

There are separate General and Family Camping area Teen tickets.


DAY TICKETS

This is a standard day ticket giving access to the arena only. It does not include camping. .
There are no Day Teen tickets.

CHILD DAY TICKET

Children aged 5-12 year will need a Child Ticket. There are no Teen Day tickets. 13+ years must purchase a full price day ticket.


Payment plans are available from selected agents

Supplementary tickets

Campervans
Every occupant of your campervan must be in possession of a valid weekend ticket with camping. The Campervan Permit is simply a supplemental ticket sold per vehicle.

If you intend to sleep in your campervan, caravan or trailer tent, you need to pre-purchase a campervan permit assuring you of a place in the campervan site. Purchase from www.latitudefestival.co.uk

Please note there are two options: ‘General Campervan field’ and’ Family Campervan field’. You must select the type you require.
By purchasing a Family Campervan permit all persons aged 16 or over must have a full weekend FAMILY camping ticket, 5-12 year olds must have a Child Ticket & 13-15 year olds must have an Accompanied Teen ticket.

No vehicles are permitted in the standard campsite and you will not be permitted to sleep in the car park.


Lockers (for small valuables)
This year we have teamed up with Lockerhouse to make sure you can keep your gear safe at Latitude Festival. Book now, and be sure to keep your stuff safe all weekend. Refer to www.latitudefestival.co.uk

IMPORTANT! - PLEASE NOTE: the locker sizes are 25cm wide x 15.5cm deep x 10cm high - so they are the right size for small valuables (mobiles, wallets, cameras).

Car Parking – Free to ticketholders




Age Restrictions
0-4 years are Free. No ticket is required.
5-12 years olds must be accompanied by a ticket holding adult and each child will require a Child Ticket.
13-15 Must have a Teen ticket and may move around the event unaccompanied but are not permitted to arrive or leave through the perimeter gates without an adult over 18.
Children under 16 years old must be accompanied by a parent or guardian who is over 18 years old. Don’t take any chances - bring proof of age.

Note: Latitude Festival will contain acts unsuitable for children. Where it is possible to classify a scripted performance or film by age, this will be noted on signage outside the tent. The Cabaret Arena will contain nudity. The Comedy Arena will contain swearing. Other stages may feature material not suitable for children that we are unable to predict and classify due to the nature of live performance.

Day Ticket Entry – There is a separate entrance for day ticket holders. The day entrance and car park can be located from the site maps at www.latitudefestival.co.uk . Day ticket holders should be aware that some of the main arenas are tented and have limited capacities. Ticket holders should allow ample time to enter and find the arena where their favourite acts are playing to arrive early enough to ensure the tents are not already full.

Disabled Access Tickets
Please see information on Disabled Access here.
Disabled customers will be provided with one free ticket for their helper, where required. Should additional helper tickets be required, please email info@festivalrepublic.co.uk

Onsite Facilities
Bars, Cash Points, First Aid and Paramedics, Food and Non Food stalls, Information Tent, Property Storage, Lockers including phone recharging facilities, Merchandise, Showers, Welfare Tent, Firewood stall, Wheelbarrows for hire.

Water
There are free drinking water points throughout the campsites and arena in most cases, next to the toilet blocks. They are all signed as suitable for drinking and the supply is tested daily. Any broken taps or flooding should be reported to the nearest steward.


Toilets & Showers
There are toilet blocks throughout the campsites and arena. At most toilet blocks, there will be a toilet service attendant based there permanently. If you notice any toilets that need servicing, please tell the attendant or the nearest CAT (Campsite Assistant Team) or HAT (Helpful Arena Team). All toilet paper supplied is made from recycled toilet paper. Any additives used in the toilets are biological and are not harmful to the environment.

Disabled toilets are available throughout the site at key locations.

The shower tent is situated in the Village and will be open from 6am to 1pm and from 7pm to 12.30am each day.

Seating
Latitude is an open air non-seated event - some seating is available in the Obelisk Arena and there are picnic benches in the arena and deckchairs by the lake.








Wristbands
The wristbanding tents are located just inside each campsite gate so you need to swap your ticket for a wristband before you enter the campsite and pitch your tent. Please note that some queuing at these wristband exchanges at peak times is inevitable. We will be doing our best to wristband everyone as quickly as we can and will have more staff on duty at peak times than in previous years.
Family Camping is accessible via Green Gate on the A145 then Memorial Gate.

The wristband exchange for day ticket holders is situated by the day ticket entrance.

Re-admittance to the site is only possible once you have been wristbanded. Entrance to the arena is only possible with a valid wristband.

Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced.

We advise all day ticket purchasers to arrive early to avoid missing any of their chosen acts and to leave ample time to get from the entrances to the stages.


Running Order Changes
Any changes to the running order are passed on to the Information Tent and should also be posted on the large information boards situated throughout the site. HATs (Helpful Arena Team) will also be able to update you.

Weather Policy
There is no refund or exchange available. The event will go ahead regardless of rain etc. Please dress for the prevailing weather conditions. Bring sunscreen.

Information Line
You can call the Information Line on 020 7009 3001

FESTIVAL REPUBLIC – 2019 WEEKEND TICKET TERMS & CONDITIONS – LATITUDE FESTIVAL.

GENERAL
a) These Terms and conditions (T&Cs) incorporate, and should be read together with, any Vendor’s and/or Agent’s T&Cs or regulations, which you can obtain from the point of purchase from the Official Agent.
b) Artists and billed attractions may be subject to change.
c) No trading or promotional activities allowed within the venue without Festival Republic’s (FR’s) prior consent.
d) Goods using unauthorised event logos and unauthorised professional recording equipment must be surrendered to staff.
e) Photographic equipment is permitted, provided that it is for personal non-commercial use only. In the event of any subsequent commercial use, the bearer agrees to pay the Promoter for the cost of a licence issued by the Promoter for permission to take photographs/visual/audio recordings for commercial use.
f) Do not buy tickets or goods from unlawful street traders/touts. They are invalid.
g) You give your express consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
h) No unauthorised buses, coaches or trucks will be allowed on site.

REFUNDS
a) Refunds are only considered on major cancellation, substantial alteration or by special exception determined by FR.
b) Refunds should be obtained from the point of purchase, no later than three months after the event.
c) A minimum of the face value of the ticket will be refunded.
d) Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.

AGE POLICY
a) No unaccompanied under 16s are allowed on site. All under 16s must be accompanied by an adult ticket holder (aged over 18). This adult must remain on site throughout the weekend as the guardian of the under 16 year-old.
b) Under 5s (0-4 years) are admitted free, but must be accompanied by a paying ticket-holder over 18 at all times.
c) Children 5-12 years need Child tickets in order to attend. Wristbands, to write a mobile number on for all children in case they get lost or separated from their guardian, will be available from the wristband exchanges, arena entrances & welfare points.
d) Teenagers who are between 13 and 15 should hold an Accompanied Teen ticket.
e) Teenagers 16 and over must have a full price ticket.
f) Those wishing to stay in the ‘Family Campsite’ must be accompanied by children 16 years or younger.
g) We do not accept any parental or supervisory duty of care or liability for any under 18s on site.

TICKETS AND WRISTBANDS
a) Tickets are non-transferable and only valid when purchased from official agents of FR.
b) Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.
c) Tickets must be exchanged for a wristband on first entry at a wristband exchange. No re-admission on ticket.
d) There is no readmission on day wristbands. Day ticket holders should expect queues at the entry gate and arrive with plenty of time before the first act they wish to see – no refunds will be given for acts missed.
e) 3 individual Day Tickets (Fri/Sat/Sun) do note equal a weekend ticket and cannot be swapped or upgraded to include campsite access.
f) Tickets must be valid, presented in full, with stubs and not tampered with (in the event of accidental damage, refer to point of purchase prior to event). Tickets remain the property of Festival Republic.
g) Festival Republic will not issue duplicates for lost or stolen tickets or wristbands.
h) Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of Festival Republic.
i) The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the event.
j) All wristbands remain the property of Festival Republic until 12 Noon the day after the last day of the event.

SECURITY
a) Festival Republic reserves the right to evict a customer without refund, and/or refuse admission. See Eviction Policy on website*.
b) You may be body/bag searched at the entrances, on the site or when leaving.
c) Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, must be surrendered to staff**.
d) Any person carrying illegal items or carrying out illegal activity will be given to the Police and refused entry. Please see confiscation/surrender policy**.
e) Anti-social behaviour may lead to eviction*. Please act responsibly.
f) Throwing gas, aerosol or similar canisters/containers on to fires is extremely dangerous and will lead to eviction*.

DAMAGE/LOSSES
FR is unable to accept any liability for personal or property damages, losses (including surrendered items) or injuries sustained at this event - other than caused as a result of our negligence.

BANNED ITEMS
a) Banned from event - Gas canisters over 2.7kg, aerosols over 250ml, airhorns, fireworks, flares, glass, illegal substances, drugs, ‘legal highs’ – this includes Nitrous Oxide and associated equipment including balloons, unidentified substances, new psychoactive substances (NPS), illegal items, laser equipment/pens, megaphones, blowtorches, sky or ‘Chinese’ lanterns, petrol burners, sound systems, spray cans, tabards/high viz jackets.
b) Banned from arena – Bags larger than A4 in size, cans, alcohol of any kind, camping equipment, firewood, disposable barbeques, campsite stoves, audio recorders, umbrellas, large or open drinks bottles (under 500ml sealed* plastic soft drinks/water are permitted). Please refill your empty bottles at the water points inside the arena for free. If you need to bring specific food or drink or medication due to a pre-existing medical condition, please bring supporting medical evidence. Please note: only bags A4 size or smaller are permitted in the arena.
c) Generators with the exception of fixed in campervans.
d) Excessive amounts of food, cigarettes and alcohol. Only bring enough for personal consumption.
e) Anyone resisting the surrender of disallowed items or disregarding these conditions will face eviction*.
f) Items that are surrendered or confiscated will not be returned.
g) Under 18s are not permitted to bring alcohol or to purchase alcohol on site.
h) It is illegal for an over 18 to purchase alcohol on the behalf of under 18s.

FIRE AND SAFETY
a) Fires are not permitted in the arena.
b) The burning of plastics, bedding, tents, furniture etc. is not permitted anywhere on site.
c) Smoking is not permitted in enclosed public spaces or buildings including Arena big tops. This includes e-cigs/vaping.
d) Excessive exposure to loud music may cause damage to your hearing.
e) Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.
f) The use of drones or similar equipment for any reason is prohibited on or near the event without written permission from Festival Republic.
g) Fires over knee height or a pace wide are not permitted in the campsites.

HOUSEKEEPING
a) Please use the bins and recycling points provided on and off site.
b) No animals, other than guide or hearing dogs, are permitted on site.

INFORMATION & NOTIFICATION – ALL FESTIVAL REPUBLIC EVENTS
a) Disabled Facilities are available – please email accessuk@festivalrepublic.com or call 020 7009 3000 for further information.
b) FR events, www.festivalrepublic.com or call information line on 020 7009 3001 (Mon-Fri 10am - 6pm).
c) Event website – www.latitudefestival.com for eviction*, confiscation/surrender** policies, safety and travel information.
d) If any of these T&C’s are unclear please contact info@festivalrepublic.com.

*Bottles must be sealed and untampered or empty so that they are not used for bringing in alcohol to the arena such as vodka.